Available for Senior/Lead QA and AI automation leadership roles

Tommy Hoang

Senior/Lead QA engineer who turns AI-driven automation into faster releases, lower risk, and clearer go/no-go decisions.

I build AI-powered quality systems that replace manual bottlenecks with scalable automation, stronger release gates, and decision-ready reporting. Across fintech, streaming, and enterprise SaaS, I have cut manual testing 70%, raised API coverage to 92%, and reduced root-cause analysis time 40%.

  • Cut manual regression effort 70%
  • Increased payment API coverage to 92%
  • Accelerated test development 60% with AI
Hire Me View Case Studies View Resume
New Orleans, LA — Remote / Relocating to Chicago, Dallas, or SLC
70% Reduction in Manual Testing
0 Production Bugs Across 5+ Launches
92% API Test Coverage Achieved
9+ Years Leading Quality Engineering
60% Faster Test Dev with Agentic AI
10K+ Product Downloads · 4.8★

Experience

Built quality systems that increase coverage, cut manual effort, and make release risk easier to act on.

QA Tech Lead

Aperca LLC

Built an agentic AI QA platform that turns requirements into executable tests, defects, and release signals with minimal manual handoff.

  • Converted JSON and JIRA requirements into AI-generated Playwright coverage and auto-filed defects through a TypeScript CLI.
  • Used Claude for requirement reasoning and failure analysis, and OpenAI Codex for test generation and refactoring.
  • Designed a swappable agents/workflows/skills architecture so models and execution targets changed without platform rewrites.
  • Added Playwright MCP and GitHub Actions, cutting test authoring time 60% and producing CI-ready structured outputs.
Current Role Agentic AI QA Playwright TypeScript Claude OpenAI Codex GitHub Actions JIRA / Zephyr AI Orchestration

Senior QA Engineer

Dispel

Scaled performance, security, and regression automation for secure remote-access products where reliability and compliance were non-negotiable.

  • Built a K6 + Docker + Grafana/InfluxDB framework for load, stress, and spike testing across multiple products.
  • Used Playwright MCP, Claude, and Copilot to cut test development time 60% while expanding regression depth.
  • Added AI-assisted code review and codebase analysis, reducing regression defect escapes 35% before merge.
  • Integrated OWASP ZAP and deterministic PostgreSQL test data into CI/CD for compliance-grade security validation.
  • Built the Dispel Observability Hub to centralize uptime, SLA routing, and executive incident reporting.
Robot Framework Playwright K6 Docker Grafana OWASP ZAP AI Agents PostgreSQL 60% Test Dev Reduction 35% Regression Reduction

Technical Lead (QA)

Cognizant

Owned fraud, payments, and PCI QA for AT&T DirecTV billing flows where release mistakes carried direct financial and compliance risk.

  • Expanded payment API coverage from 65% to 92% by using GenAI to map edge cases across refunds, chargebacks, webhooks, and fraud flows.
  • Cut root-cause analysis time 40% with AI-assisted stack-trace parsing and targeted regression generation.
  • Ran AI-backed code reviews on payment flows to catch security gaps, PCI issues, and fraud risks before release.
  • Delivered zero production defects across major payment launches while leading defect trends, knowledge management, and Agile execution.
Zero-Defect Launches 65% → 92% API Coverage PCI DSS Compliance Postman Zephyr AI Integration Scrum

Test Manager

DXC Technology

Led QA strategy for streaming launches that needed faster release cycles without production fallout.

  • Cut manual regression effort 70% by automating UI and API coverage for TVOD and MDU releases.
  • Added Dockerized parallel execution and CI quality gates to shorten feedback loops and speed sign-off.
  • Owned risk-based planning, triage, release decisions, and stakeholder reporting across multiple launch tracks.
  • Delivered repeated zero-defect launches across enterprise streaming rollouts.
70% Automation Docker CI/CD Streaming QA TVOD Test Strategy Risk-Based Testing

Automation Engineer

insightsoftware

Automated validation for financial Excel plugins, protecting formula accuracy, data integrity, and repeatable releases.

  • Built Ranorex and C# suites that strengthened coverage for financial calculations and cross-platform behavior.
  • Dockerized test environments to reduce setup drift and make regression runs repeatable.
Ranorex C# Docker Financial Testing

Software Engineer in Test

Accruent (Fortive)

Built security, performance, and regression systems that supported faster enterprise SaaS releases with lower operational risk.

  • Architected CI-ready security and performance suites that strengthened release confidence for a distributed SaaS platform.
  • Automated onboarding and environment setup to cut manual errors and keep regression coverage moving.
Security Testing Performance QA CI/CD Regression Testing

Education

Southern University at New Orleans

B.S. Computer Information Systems

Delgado Community College

A.A.S. Computer Information Technology

Core Strengths

Focused on the capabilities that improve release speed, risk visibility, and engineering trust

AI-Driven QA Leadership

Agentic AI QA AI-Assisted Test Generation Release Strategy Defect Triage Automation Quality Program Leadership Mentoring & Cross-Functional Alignment

Automation & Framework Design

Playwright Robot Framework TypeScript & Python UI / API Test Architecture Parallel Execution CI Quality Gates

Performance, Security & Compliance

K6 OWASP ZAP PCI DSS / SOC 2 / HIPAA Risk-Based Testing Security Regression Validation Release Gate Governance

Delivery & Platform Stack

GitHub Actions Docker AWS & PostgreSQL Kubernetes JIRA / Zephyr Observability & Reporting

Featured Projects

Case studies that show how I turn QA into a release accelerator, not a release blocker.

2,203+ Contributions in last 12 months
Python JavaScript YAML Shell
View All Repos
Flagship Project

Agentic AI QA Orchestration Platform

AI QA command system that turns requirements into coverage, defects, and release signals

Built to remove manual handoffs between requirement review, test design, execution, and defect triage inside one reusable platform.

Impact
  • Cut Playwright authoring time 60% with MCP-assisted generation and reusable flows.
  • Turned JIRA and JSON requirements into executable coverage and structured defect payloads.
  • Reduced tool switching by collapsing planning, execution, and reporting into one CLI workflow.
Differentiation
  • Swappable agents, workflows, and skills instead of hard-coded prompt chains.
  • Claude handles reasoning; Codex handles code generation and refactoring.
  • GitHub Actions outputs feed CI, documentation, and defect systems without manual cleanup.
TypeScript Playwright Claude OpenAI Codex Playwright MCP GitHub Actions JIRA / Zephyr Agentic AI
Private · NDA
Founder & Developer 4.8★ · 10K+ Downloads

Aperca LLC

Founder-led product portfolio proving end-to-end engineering, QA, and customer execution

Built and shipped consumer software across mobile and browser platforms, showing the same quality ownership I bring to enterprise teams.

Impact
  • Shipped products across Android, iOS, Chrome, and Edge with 10K+ total downloads.
  • Earned a 4.8-star average rating across customer-facing releases.
  • Owned product strategy, engineering, QA, launch, and post-release iteration end to end.
Differentiation
  • Founder experience strengthens product judgment, prioritization, and stakeholder empathy.
  • Cross-platform shipping experience improves how I test for real user behavior, not lab-only scenarios.
  • Proves I can move from idea to production with measurable adoption and quality ownership.
Mobile Development Browser Extensions React Native JavaScript Entrepreneurship UI/UX Design
Visit Aperca LLC

Dispel Observability Hub

Unified uptime, SLA routing, and incident reporting so teams could move from alert to owner faster.

Private · NDA

K6 Performance Framework

Scaled performance testing across load, stress, and spike scenarios with dashboards teams could act on.

Private · NDA

Robot Framework Suite

Combined E2E, parallel execution, and security scanning into one regression system for safer releases.

Private · NDA

Playwright Test Automation

Modern Playwright framework that shows clean architecture, API integration, and CI-ready automation patterns.

GitHub →

OWASP ZAP Security Suite

Moved security scanning into CI/CD so vulnerabilities surfaced earlier and compliance checks became repeatable.

Private · NDA

MapleStory v83 CMS

Earlier full-stack build that demonstrates product engineering range beyond QA and automation.

Private
Visual Proof

Operational QA dashboard snapshot

A compact view of the performance, security, and quality maturity reporting I build so teams can move from raw test output to decision-ready release signals.

Blog & Books

Teaching QA engineering, AI-powered testing, and authentic storytelling

Blog

QA Vibe App

AI-Powered QA · Test Automation · Tech Reviews

A modern learning hub for QA engineers and automation testers who want to level up with AI-powered testing workflows. Real-world, step-by-step tutorials on scalable test automation, career growth in QA, and honest reviews of developer tools and gear.

Playwright AI Testing K6 Tech Unboxings
Visit QA Vibe App
Published

We Will Find a Place to Sleep Tonight

Hurricane Katrina Memoir

A personal account of displacement, survival, and resilience in the aftermath of Hurricane Katrina in New Orleans. A story of family, community, and finding strength in the face of catastrophe.

Memoir Hurricane Katrina New Orleans
View on Amazon

More Coming Soon

Two additional books are currently in development, exploring QA engineering and tech career growth.

1 Published
2 In Progress
Book 2 · In Progress Book 3 · In Progress

Testimonials

What colleagues and clients have to say

"Tommy consistently delivered exceptional quality assurance leadership, implementing frameworks that reduced our manual testing time. His proactive approach to security and performance testing ensured zero production bugs across major feature launches."

Manager Video Programming Distributor Client
★★★★★

"His expertise in CI/CD integration and Docker containerization revolutionized our testing pipeline. The comprehensive test strategies he developed for streaming services ensured reliable launches at enterprise scale."

DevOps Engineer DXC Technology
★★★★★

"Tommy's leadership in Agile ceremonies and his innovative use of AI tools for test optimization significantly improved our team productivity. He consistently turns complex quality needs into practical systems teams can use and trust."

Product Owner Enterprise Client Team
★★★★★

"Outstanding security testing expertise with OWASP ZAP and PCI compliance validation. His automation frameworks for financial applications ensured both accuracy and regulatory compliance."

Security Engineer Financial Services
★★★★★

"Exceptional cross-platform testing capabilities and mobile app validation expertise. His comprehensive approach to iOS and health data sync testing ensured regulatory compliance and user safety."

Mobile Team Lead Healthcare Technology
★★★★★

Leadership & Impact

I do my best work where teams need more than test execution. They need a quality leader who can cut manual effort, scale automation, and make release risk visible early enough to change outcomes.

That means owning the system, not just the suite: architecture, release gates, compliance coverage, performance baselines, defect triage, and stakeholder reporting. I move easily between hands-on implementation and leadership when the business needs both.

I use AI where it creates measurable leverage, not theater. The goal is simple: faster delivery, stronger quality signals, and fewer surprises in production.

Certifications & Awards

CompTIA Security+ Certified
AWS Certified Cloud Practitioner
Google Cybersecurity Certificate
Google Project Management Certificate
Professional Scrum Master (Scrum.org)
Multiple Zero-Defect Production Launches
70% Reduction in Manual Testing Time
Led Fraud Prevention QA for AT&T DirecTV
60% Faster Test Dev via Agentic AI
API Coverage: 65% → 92% via Gen AI
40% Faster Defect Root Cause Analysis
Built Production Agentic AI QA Platform

Get In Touch

Hiring for Senior/Lead QA, Staff QE, or AI-driven automation ownership? I help teams cut manual effort, scale coverage, and ship with stronger release confidence.

For Recruiters

Need a QA leader who can modernize automation and make release risk measurable? Let's talk.

Best fit for Senior/Lead QA, Staff QE, and AI-powered quality engineering roles where impact matters.

Available for new roles Typically responds within 24h
New Orleans, LA · Remote · Open to Relocation (Chicago IL, Dallas TX, Salt Lake City UT)
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