Tommy Hoang

New Orleans, LA (Remote) · (504) 453-8178 · hoangtommyquoc@gmail.com

Innovative and results-oriented QA leader with 7+ years of experience in test automation, DevSecOps, API validation, and performance/security testing. Founder of Aperca LLC, developing mobile applications and browser extensions with 10K+ downloads and 4.8★ ratings. Published author with a Hurricane Katrina memoir and two additional books in development. Proven success driving automation frameworks, CI/CD pipelines, fraud detection systems, and quality-focused release processes. Passionate about scaling test strategies, mobile development, entrepreneurship, storytelling, and delivering secure, seamless user experiences.

Automation Architect leading AI-augmented QA
10K+ users across mobile apps & browser tools
Published author amplifying real-world resilience

Download Interactive Resume Get In Touch View Projects

Impact & Results

70%

Manual Testing Time

Cut with resilient automation frameworks.

0

Production Bugs

Across 5+ enterprise feature launches.

7+

Years Leading QA

Building high-trust quality organizations.

10K+

Product Downloads

Mobile apps & extensions rated 4.8★.

Experience

Senior QA Engineer

Dispel

Built modular K6-based performance testing framework with Docker, CI/CD, Grafana, and InfluxDB. Automated smoke and regression testing across products (STIG, ABB, DSMD) using Robot Framework + Playwright with parallel execution via Pabot. Integrated OWASP ZAP for security testing with robust data seeding/teardown in PostgreSQL. Enabled end-to-end visibility with Tuskr reporting, Slack alerts, and full-stack test coverage.

June 2025 - Present

Technical Lead (QA)

Cognizant

Led fraud payment QA efforts for AT&T DirecTV, ensuring PCI and security compliance. Owned API test coverage, UI validation, and error-code monitoring using Postman and Zephyr. Managed Jira dashboards for tracking defect trends, created and tracked defects through full lifecycle from creation to closure. Facilitated Scrum ceremonies including sprint planning, daily stand-ups, retrospectives, and backlog refinement sessions. Tracked team productivity metrics and consistently delivered zero-defect launches through optimized regression pipelines and collaborative Agile practices. Maintained comprehensive Confluence documentation for test strategies and process improvements. Integrated AI-based tools (e.g., Copilot, ChatGPT) to streamline test reviews and documentation.

Zero-Defect Launches PCI Compliance Team Leadership AI Integration

December 2023 - June 2025

Test Manager

DXC Technology

Delivered scalable test strategies for TVOD and MDU launches, ensuring streaming reliability. Automated UI and API test cases to reduce manual test hours by 70%. Leveraged Docker and CI pipelines for parallel execution and faster feedback loops.

70% Automation Docker CI/CD Streaming QA

May 2022 - October 2023

Automation Engineer

insightsoftware

Built automated test suites for financial Excel plugins using Ranorex with C#. Deployed Dockerized environments for scalable cross-platform test scenarios. Enhanced test coverage for data validation and financial formula accuracy.

November 2021 - May 2022

Quality Engineer

Dialexa (IBM)

Led iOS and Apple Watch QA for glucose monitoring app, validating compliance and reliability. Conducted data sync testing across mobile/health platforms and built performance benchmarks.

February 2021 - October 2021

Software Engineer in Test

Accruent (Fortive)

Architected CI/CD-ready security and performance test suites. Built onboarding automation tools to streamline setup and reduce errors. Conducted continuous regression testing to support fast, stable deployments.

Security Testing Performance QA CI/CD Architecture

November 2018 - February 2021

Education

Southern University at New Orleans

Bachelor of Science

Computer Information Systems

January 2015 - December 2017

Delgado Community College

Associate of Applied Science

Computer Information Technology

January 2012 - December 2014

Technical Skills

Automation & Quality Assurance

Automation & Testing

Robot Framework & Playwright
Selenium & Cypress
Appium (Mobile Testing)
Postman & API Testing
K6 & JMeter (Performance)
TestRail, Tuskr, Zephyr

Security & Performance

OWASP ZAP Security Testing
Snyk Vulnerability Scanning
Load/Stress/Spike Testing
API Security & Encryption
Authentication & Firewall Testing
DevSecOps Integration
PCI Compliance Testing

DevOps & CI/CD

Docker & Containerization
GitHub Actions & Jenkins
AWS Cloud Services
Sentry Error Monitoring
Grafana & InfluxDB
Linux & Bash Scripting
Kubernetes Deployment

Programming & Data

Python, JavaScript, Java, C#
PostgreSQL & MySQL
JSON APIs & Data Validation
YAML Configuration
AI Tools (Copilot, ChatGPT)
Data Seeding & Cleanup Utilities

Enterprise Web Applications

React 18 + TypeScript + Tailwind CSS
Node.js + Fastify Backend
JWT Authentication & RBAC
SSO Integration
OWASP Security Compliance
Multi-source Data Ingestion

Real-time Analytics & Monitoring

PostHog Product Analytics
Sentry Error Tracking & Performance
Advanced Trend Analysis with ML
Real-time Dashboards
Intelligent Notifications
Health Checks & Metrics

Test Results Management

Robot Framework Result Parsing
OWASP ZAP Report Integration
K6 Performance Data Visualization
Multi-source Result Aggregation
Enterprise RBAC Implementation
Automated Test Reporting

Project Management & Collaboration

Confluence Documentation
Jira Dashboard & Trend Tracking
Jira Defect Management Lifecycle
Scrum Agile Methodology
Sprint Planning & Refinement
Team Productivity Tracking

Team Leadership & Process

Daily Stand-ups & Retrospectives
Defect Creation & Follow-up
Cross-functional Collaboration
Quality Process Optimization
Knowledge Sharing & Mentoring
Continuous Improvement Initiatives

Core Competencies

Test Automation 95%

API Testing 90%

Security Testing 85%

Team Leadership 88%

CI/CD & DevOps 80%

Performance Testing 85%

Enterprise Applications 82%

Agile & Project Management 92%

Featured Projects

GitHub Activity & Programming Languages

GitHub Contributions

199+

Commits in the last 12 months

Consistent daily coding activity

Active Programming Languages

Python JavaScript YAML Shell

Primarily Python for test automation frameworks (Robot Framework, Playwright) and JavaScript for web development and Node.js applications.

Recent Repositories & Projects

Aperca LLC - Mobile apps & browser extensions (10K+ downloads, 4.8★)
testflux - Enterprise test results dashboard with multi-source ingestion
Dispel Observability Hub - Internal uptime & incident automation platform (private)
dispel_robot_framework - Robot Framework test automation suite
maplestory_cms_v83 - Full-stack CMS for MapleStory private servers
thoangdev.github.io - This portfolio website with modern features

View All Repositories

Aperca LLC - Mobile Apps & Browser Extensions

Founder & Developer

Software Company - 10K+ Downloads, 4.8★ Average Rating

Founded and developed Aperca LLC, creating a comprehensive suite of mobile applications and browser extensions focused on productivity, decision-making, and everyday life improvement. Built for multiple platforms including Android, iOS, Chrome, and Edge with over 10,000 total downloads and consistently high user ratings.

📱 Mobile Applications:

WealthTrackr - Investment portfolio tracking & analysis (Android/iOS)
Oz and Inches - Baby growth & milestone tracking (Coming Soon)
Date Night Decider - Personalized activity suggestions (Coming Soon)
Fastcarb - Fasting tracker with smart nutrition analysis (Coming Soon)

🔌 Browser Extensions:

PinNote - Persistent sticky notes across websites
Tab Resource Monitor - Real-time browser performance insights
MarkUpShot - Screenshot capture with annotation tools
Clipboard+ - Advanced clipboard history & text expander
DailySync - Scrum stand-up companion tool

💼 Business Achievements:

10,000+ total downloads across all platforms
4.8★ average user rating
9+ software solutions published
Multi-platform distribution (Google Play, App Store, Chrome Web Store, Edge Add-ons)

🛠 Technical Stack:

Mobile: React Native, Flutter, Native iOS/Android
Web Extensions: JavaScript, Chrome APIs, WebExtensions
Backend: Node.js, APIs, Database integration
UI/UX: Material Design, Human Interface Guidelines

Mobile Development Browser Extensions React Native JavaScript Entrepreneurship Product Management UI/UX Design

Visit Aperca LLC 10K+ Downloads • 4.8★ Rating

TestFlux - Test Results Dashboard

Current Project

Enterprise-Grade Test Management Platform

Comprehensive enterprise web application for aggregating, storing, and visualizing automated test results from multiple sources including Robot Framework, OWASP ZAP, and K6. Features advanced trend analysis, intelligent notifications, enterprise RBAC, and real-time analytics with PostHog integration.

🚀 Key Features:

Multi-source test result ingestion (Robot Framework, ZAP, K6)
Advanced trend analysis with ML insights
Enterprise RBAC with SSO integration
Real-time dashboards and notifications

🏗 Tech Stack:

Frontend: React 18 + TypeScript + Tailwind CSS
Backend: Node.js + Fastify + PostgreSQL
Security: JWT + RBAC + OWASP compliance
Monitoring: Sentry + PostHog + Health checks

React TypeScript Node.js PostgreSQL Docker Kubernetes GitHub Actions Sentry PostHog

View on GitHub JavaScript 81.4% • PostgreSQL 12.5%

Dispel Observability Hub

Private

Internal Uptime & Incident Automation Platform

Internal observability hub delivering SLA tracking, automated incident routing, and executive reporting. Unifies K6 performance telemetry, infrastructure health data, and customer-impact alerts for Dispel's managed services.

Incident Response Automation Service Reliability Analytics

Access available upon request under NDA.

K6 Performance Testing Framework

Dispel Performance Testing

Modular K6-based performance testing framework with Docker containerization, CI/CD integration, Grafana dashboards, and InfluxDB monitoring. Supports load, stress, and spike testing scenarios.

K6 Docker Grafana InfluxDB

View on GitHub

Robot Framework Test Suite

Automated E2E Testing

Comprehensive test automation suite using Robot Framework with Playwright for UI testing, API validation, and parallel execution via Pabot. Includes PostgreSQL data management and OWASP ZAP security integration.

Robot Framework Playwright OWASP ZAP PostgreSQL

View on GitHub

Playwright Test Automation

Modern Web Testing

Advanced Playwright automation framework with cross-browser testing, API integration, visual regression testing, and CI/CD pipeline support. Includes sample implementations and best practices.

Playwright TypeScript CI/CD Cross-browser

View on GitHub

Security Testing with OWASP ZAP

Application Security

Automated security testing framework using OWASP ZAP for vulnerability scanning, penetration testing, and security compliance validation. Integrated with CI/CD for continuous security testing.

OWASP ZAP Security Testing Python DevSecOps

View on GitHub

StackHealth Monitoring

Infrastructure Monitoring

Comprehensive health monitoring solution for distributed systems with real-time alerting, performance metrics, and automated remediation capabilities.

Monitoring Python DevOps Alerting

View on GitHub

Robot Framework Playground

Learning & Experimentation

Educational repository demonstrating Robot Framework capabilities, best practices, and advanced testing patterns. Includes examples for API testing, database interactions, and custom libraries.

Robot Framework Education Best Practices Examples

View on GitHub

MapleStory v83 CMS

Full-Stack Game Server Management

Comprehensive content management system for MapleStory v83 private servers with user registration, admin panel, bug reporting system, and player management. Features secure authentication, real-time server status, and complete admin controls.

PHP JavaScript MySQL HTML/CSS

View on GitHub

Key Achievements

Launched 5+ major features with near-zero production bugs
Reduced manual test time by 70% via automation and AI-driven audits
Prevented payment fraud at scale through proactive security testing
Built performance testing pipelines from scratch using cloud monitoring

Published Books

We Will Find a Place to Sleep Tonight

Published

A Hurricane Katrina Memoir

A powerful and deeply personal memoir chronicling my family's journey through Hurricane Katrina. The story follows our escape in a red Camry, navigating through shelters, ruins, and a broken school system while rebuilding with stubborn hope and resilience. This book captures the human spirit's ability to persevere through devastating natural disasters and systemic challenges.

📖 About the Book:

Personal account of Hurricane Katrina survival
Family resilience and community rebuilding
Educational system challenges post-disaster
Hope and determination in the face of adversity

🎯 Themes:

Natural disaster survival
Family bonds and perseverance
Social justice and education
Community rebuilding and hope

Memoir Hurricane Katrina Family Story Resilience Social Issues

View on Amazon Available on Kindle Unlimited

Author Journey

Beyond my career in quality engineering and test automation, I'm passionate about storytelling and sharing experiences that can inspire others. Writing allows me to combine my analytical mindset with creative expression.

📚 Coming Soon

Two additional books are currently in development and will be published soon. Stay tuned for more inspiring stories and insights.

Book 2 - In Progress Book 3 - In Progress

📈 Writing Stats

1

Published

2

In Progress

3

Total

Author Recognition

Combining technical expertise with storytelling to share meaningful experiences and inspire others through literature.

📖 Published Author ✍️ Memoir Writer 🌟 Storyteller 📚 Multi-Book Author

Professional Testimonials

"Tommy consistently delivered exceptional quality assurance leadership, implementing frameworks that reduced our manual testing time. His proactive approach to security and performance testing ensured zero production bugs across major feature launches."

Manager

Video Programming Distributor Client

"His expertise in CI/CD integration and Docker containerization revolutionized our testing pipeline. The comprehensive test strategies he developed for streaming services ensured reliable launches at enterprise scale."

DevOps Engineer

DXC Technology

"Tommy's leadership in Agile ceremonies and his innovative use of AI tools for test optimization significantly improved our team productivity. His TestFlux platform showcases his ability to build enterprise-grade solutions from concept to deployment."

Product Owner

Enterprise Client Team

"Outstanding security testing expertise with OWASP ZAP and PCI compliance validation. His automation frameworks for financial applications ensured both accuracy and regulatory compliance."

Security Engineer

Financial Services

"Exceptional cross-platform testing capabilities and mobile app validation expertise. His comprehensive approach to iOS and health data sync testing ensured regulatory compliance and user safety."

Mobile Team Lead

Healthcare Technology

Leadership & Impact

As a Tech Lead Quality Engineer, I'm passionate about mentoring junior QA engineers and fostering a culture of quality excellence. I collaborate closely with development, operations, and product teams in Agile/Scrum environments, facilitating sprint ceremonies including daily stand-ups, retrospectives, sprint planning, and backlog refinement sessions to ensure continuous delivery of exceptional software products.

My leadership approach emphasizes proactive defect management through comprehensive Jira dashboard tracking, trend analysis, and full lifecycle defect management from creation to closure. I leverage Confluence for maintaining detailed documentation, knowledge sharing, and process standardization across cross-functional teams.

My approach combines traditional testing methodologies with cutting-edge AI tools and automation frameworks, while maintaining strong Agile practices that drive team productivity and foster continuous improvement. I'm particularly interested in integrating DevSecOps practices, scaling test strategies across multiple products, and leveraging AI-assisted testing to improve team velocity and reduce release blockers.

Certifications & Awards

CompTIA Security+ Certified
AWS Certified Cloud Practitioner
Google Cybersecurity Certificate
Google Project Management Certificate
Professional Scrum Master (Scrum.org)
Multiple Zero-Defect Production Launches
70% Reduction in Manual Testing Time
Successfully Led Fraud Prevention QA for AT&T DirecTV