Tommy Hoang

New Orleans, LA (Remote) · (504) 453-8178 · hoangtommyquoc@gmail.com

Innovative and results-oriented QA leader with 7+ years of experience in test automation, DevSecOps, API validation, and performance/security testing. Proven success driving automation frameworks, CI/CD pipelines, fraud detection systems, and quality-focused release processes. Passionate about scaling test strategies, integrating AI tools, and delivering secure, seamless user experiences.

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Impact & Results

70%

Reduction in Manual Testing Time

Through automation frameworks

Zero

Production Bugs

In 5+ major feature launches

7+

Years Experience

In QA leadership roles

Corp

Scale Testing

AT&T, IBM, Fortune 500

Experience

Senior QA Engineer

Dispel

Built modular K6-based performance testing framework with Docker, CI/CD, Grafana, and InfluxDB. Automated smoke and regression testing across products (STIG, ABB, DSMD) using Robot Framework + Playwright with parallel execution via Pabot. Integrated OWASP ZAP for security testing with robust data seeding/teardown in PostgreSQL. Enabled end-to-end visibility with Tuskr reporting, Slack alerts, and full-stack test coverage.

June 2025 - Present

Technical Lead (QA)

Cognizant

Led fraud payment QA efforts for AT&T DirecTV, ensuring PCI and security compliance. Owned API test coverage, UI validation, and error-code monitoring using Postman and Zephyr. Managed Jira dashboards for tracking defect trends, created and tracked defects through full lifecycle from creation to closure. Facilitated Scrum ceremonies including sprint planning, daily stand-ups, retrospectives, and backlog refinement sessions. Tracked team productivity metrics and consistently delivered zero-defect launches through optimized regression pipelines and collaborative Agile practices. Maintained comprehensive Confluence documentation for test strategies and process improvements. Integrated AI-based tools (e.g., Copilot, ChatGPT) to streamline test reviews and documentation.

Zero-Defect Launches PCI Compliance Team Leadership AI Integration
December 2023 - June 2025

Test Manager

DXC Technology

Delivered scalable test strategies for TVOD and MDU launches, ensuring streaming reliability. Automated UI and API test cases to reduce manual test hours by 70%. Leveraged Docker and CI pipelines for parallel execution and faster feedback loops.

70% Automation Docker CI/CD Streaming QA
May 2022 - October 2023

Automation Engineer

insightsoftware

Built automated test suites for financial Excel plugins using Ranorex with C#. Deployed Dockerized environments for scalable cross-platform test scenarios. Enhanced test coverage for data validation and financial formula accuracy.

November 2021 - May 2022

Quality Engineer

Dialexa (IBM)

Led iOS and Apple Watch QA for glucose monitoring app, validating compliance and reliability. Conducted data sync testing across mobile/health platforms and built performance benchmarks.

February 2021 - October 2021

Software Engineer in Test

Accruent (Fortive)

Architected CI/CD-ready security and performance test suites. Built onboarding automation tools to streamline setup and reduce errors. Conducted continuous regression testing to support fast, stable deployments.

Security Testing Performance QA CI/CD Architecture
November 2018 - February 2021

Education

Southern University at New Orleans

Bachelor of Science
Computer Information Systems
January 2015 - December 2017

Delgado Community College

Associate of Applied Science
Computer Information Technology
January 2012 - December 2014

Technical Skills

Automation & Quality Assurance
Automation & Testing
  • Robot Framework & Playwright
  • Selenium & Cypress
  • Appium (Mobile Testing)
  • Postman & API Testing
  • K6 & JMeter (Performance)
  • TestRail, Tuskr, Zephyr
Security & Performance
  • OWASP ZAP Security Testing
  • Snyk Vulnerability Scanning
  • Load/Stress/Spike Testing
  • API Security & Encryption
  • Authentication & Firewall Testing
  • DevSecOps Integration
  • PCI Compliance Testing
DevOps & CI/CD
  • Docker & Containerization
  • GitHub Actions & Jenkins
  • AWS Cloud Services
  • Sentry Error Monitoring
  • Grafana & InfluxDB
  • Linux & Bash Scripting
  • Kubernetes Deployment
Programming & Data
  • Python, JavaScript, Java, C#
  • PostgreSQL & MySQL
  • JSON APIs & Data Validation
  • YAML Configuration
  • AI Tools (Copilot, ChatGPT)
  • Data Seeding & Cleanup Utilities
Enterprise Web Applications
  • React 18 + TypeScript + Tailwind CSS
  • Node.js + Fastify Backend
  • JWT Authentication & RBAC
  • SSO Integration
  • OWASP Security Compliance
  • Multi-source Data Ingestion
Real-time Analytics & Monitoring
  • PostHog Product Analytics
  • Sentry Error Tracking & Performance
  • Advanced Trend Analysis with ML
  • Real-time Dashboards
  • Intelligent Notifications
  • Health Checks & Metrics
Test Results Management
  • Robot Framework Result Parsing
  • OWASP ZAP Report Integration
  • K6 Performance Data Visualization
  • Multi-source Result Aggregation
  • Enterprise RBAC Implementation
  • Automated Test Reporting
Project Management & Collaboration
  • Confluence Documentation
  • Jira Dashboard & Trend Tracking
  • Jira Defect Management Lifecycle
  • Scrum Agile Methodology
  • Sprint Planning & Refinement
  • Team Productivity Tracking
Team Leadership & Process
  • Daily Stand-ups & Retrospectives
  • Defect Creation & Follow-up
  • Cross-functional Collaboration
  • Quality Process Optimization
  • Knowledge Sharing & Mentoring
  • Continuous Improvement Initiatives

Core Competencies

Test Automation 95%
API Testing 90%
Security Testing 85%
Team Leadership 88%
CI/CD & DevOps 80%
Performance Testing 85%
Enterprise Applications 82%
Agile & Project Management 92%

Featured Projects

GitHub Activity & Programming Languages

GitHub Contributions

199+

Commits in the last 12 months

Consistent daily coding activity
Active Programming Languages
Python JavaScript YAML Shell

Primarily Python for test automation frameworks (Robot Framework, Playwright) and JavaScript for web development and Node.js applications.

Recent Repositories
  • testflux - Enterprise test results dashboard with multi-source ingestion
  • maplestory_cms_v83 - Full-stack CMS for MapleStory private servers
  • dispel_robot_framework - Robot Framework test automation suite
  • playwright_sample - Playwright testing examples and best practices
  • thoangdev.github.io - This portfolio website with modern features
View All Repositories
TestFlux - Test Results Dashboard
Current Project
Enterprise-Grade Test Management Platform

Comprehensive enterprise web application for aggregating, storing, and visualizing automated test results from multiple sources including Robot Framework, OWASP ZAP, and K6. Features advanced trend analysis, intelligent notifications, enterprise RBAC, and real-time analytics with PostHog integration.

🚀 Key Features:
  • Multi-source test result ingestion (Robot Framework, ZAP, K6)
  • Advanced trend analysis with ML insights
  • Enterprise RBAC with SSO integration
  • Real-time dashboards and notifications
🏗 Tech Stack:
  • Frontend: React 18 + TypeScript + Tailwind CSS
  • Backend: Node.js + Fastify + PostgreSQL
  • Security: JWT + RBAC + OWASP compliance
  • Monitoring: Sentry + PostHog + Health checks
React TypeScript Node.js PostgreSQL Docker Kubernetes GitHub Actions Sentry PostHog
View on GitHub JavaScript 81.4% • PostgreSQL 12.5%
dispel-uptime
Open-Source Uptime Monitoring

Open-source uptime monitoring platform with CI/CD integration, alerting, and reporting. Provides real-time status checks, historical uptime analytics, and Slack/email notifications. Built for reliability and easy deployment.

Node.js CI/CD Monitoring Alerting
View on GitHub Live Demo
K6 Performance Testing Framework
Dispel Performance Testing

Modular K6-based performance testing framework with Docker containerization, CI/CD integration, Grafana dashboards, and InfluxDB monitoring. Supports load, stress, and spike testing scenarios.

K6 Docker Grafana InfluxDB
View on GitHub
Robot Framework Test Suite
Automated E2E Testing

Comprehensive test automation suite using Robot Framework with Playwright for UI testing, API validation, and parallel execution via Pabot. Includes PostgreSQL data management and OWASP ZAP security integration.

Robot Framework Playwright OWASP ZAP PostgreSQL
View on GitHub
Playwright Test Automation
Modern Web Testing

Advanced Playwright automation framework with cross-browser testing, API integration, visual regression testing, and CI/CD pipeline support. Includes sample implementations and best practices.

Playwright TypeScript CI/CD Cross-browser
View on GitHub
Security Testing with OWASP ZAP
Application Security

Automated security testing framework using OWASP ZAP for vulnerability scanning, penetration testing, and security compliance validation. Integrated with CI/CD for continuous security testing.

OWASP ZAP Security Testing Python DevSecOps
View on GitHub
StackHealth Monitoring
Infrastructure Monitoring

Comprehensive health monitoring solution for distributed systems with real-time alerting, performance metrics, and automated remediation capabilities.

Monitoring Python DevOps Alerting
View on GitHub
Robot Framework Playground
Learning & Experimentation

Educational repository demonstrating Robot Framework capabilities, best practices, and advanced testing patterns. Includes examples for API testing, database interactions, and custom libraries.

Robot Framework Education Best Practices Examples
View on GitHub
MapleStory v83 CMS
Full-Stack Game Server Management

Comprehensive content management system for MapleStory v83 private servers with user registration, admin panel, bug reporting system, and player management. Features secure authentication, real-time server status, and complete admin controls.

PHP JavaScript MySQL HTML/CSS
View on GitHub

Key Achievements

  • Launched 5+ major features with near-zero production bugs
  • Reduced manual test time by 70% via automation and AI-driven audits
  • Prevented payment fraud at scale through proactive security testing
  • Built performance testing pipelines from scratch using cloud monitoring

Professional Testimonials

"Tommy consistently delivered exceptional quality assurance leadership, implementing frameworks that reduced our manual testing time. His proactive approach to security and performance testing ensured zero production bugs across major feature launches."

Manager
Video Programming Distributor Client

"His expertise in CI/CD integration and Docker containerization revolutionized our testing pipeline. The comprehensive test strategies he developed for streaming services ensured reliable launches at enterprise scale."

DevOps Engineer
DXC Technology

"Tommy's leadership in Agile ceremonies and his innovative use of AI tools for test optimization significantly improved our team productivity. His TestFlux platform showcases his ability to build enterprise-grade solutions from concept to deployment."

Product Owner
Enterprise Client Team

"Outstanding security testing expertise with OWASP ZAP and PCI compliance validation. His automation frameworks for financial applications ensured both accuracy and regulatory compliance."

Security Engineer
Financial Services

"Exceptional cross-platform testing capabilities and mobile app validation expertise. His comprehensive approach to iOS and health data sync testing ensured regulatory compliance and user safety."

Mobile Team Lead
Healthcare Technology

Leadership & Impact

As a Tech Lead Quality Engineer, I'm passionate about mentoring junior QA engineers and fostering a culture of quality excellence. I collaborate closely with development, operations, and product teams in Agile/Scrum environments, facilitating sprint ceremonies including daily stand-ups, retrospectives, sprint planning, and backlog refinement sessions to ensure continuous delivery of exceptional software products.

My leadership approach emphasizes proactive defect management through comprehensive Jira dashboard tracking, trend analysis, and full lifecycle defect management from creation to closure. I leverage Confluence for maintaining detailed documentation, knowledge sharing, and process standardization across cross-functional teams.

My approach combines traditional testing methodologies with cutting-edge AI tools and automation frameworks, while maintaining strong Agile practices that drive team productivity and foster continuous improvement. I'm particularly interested in integrating DevSecOps practices, scaling test strategies across multiple products, and leveraging AI-assisted testing to improve team velocity and reduce release blockers.

Certifications & Awards

  • CompTIA Security+ Certified
  • AWS Certified Cloud Practitioner
  • Google Cybersecurity Certificate
  • Google Project Management Certificate
  • Professional Scrum Master (Scrum.org)
  • Multiple Zero-Defect Production Launches
  • 70% Reduction in Manual Testing Time
  • Successfully Led Fraud Prevention QA for AT&T DirecTV